Web Shield blog
News on regulation, fraud, and card scheme rules
We keep you updated on card scheme rules, fraud trends, underwriting best practices, and Web Shield products.
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Expert interviews
Understanding merchant underwriters - The gatekeepers of the payments ecosystem
Merchant underwriting involves assessing and managing risks associated with merchants, using analytical skills and industry knowledge to uncover hidden threats.
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Web Shield updates
Crypto Compliance: Navigating Global Regulations Amid Shifts
A deep dive into how to be compliant with local laws and industry regulations as a crypto merchant.
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Regulation round-up
Innovations Driving Change in Africa’s Payment Sector
Web Shield looks into the changes within the payment industry in Africa with insights from Absa's Amy Green.
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Regulation round-up
Mastercard BRAM Program Updates: August & September 2023
Web Shield explores the latest trends, updates and reminders from Mastercard's August/September BRAM update.
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Regulation round-up
Risk Culture 15 Years After the Financial Crisis
We take the temperature on organisational and risk culture and how it has evolved since the 2008 financial crisis.
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Regulation round-up
Mastercard Introduces New Risk-Based Licence Fee in Europe
Effective 2023, Mastercard changed its recurring franchise licence fee to a risk-based fee.
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Regulation round-up
Visa Replaces Global Brand Protection Program
Effective 1 May 2023, Visa will introduce the Visa Integrity Risk Program (VIRP) to replace the Global Brand Protection Program (GBPP). We examine the updated requirements for acquirers and their agents in respect of high-risk merchants.
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Chargebacks
Mastercard's New Collaboration Process
We explain how allowing acquirers and merchants to respond to cardholders’ enquiries outside of chargeback cycles prevents potential disputes.
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Fraud focus
Merchant Fraud Trends and Threats 2022/23
The COVID-19 pandemic accelerated the shift to digital commerce and payment, but also the card-not-present and friendly fraud that comes with it.
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Chargebacks
Combat Friendly Fraud: Effective Strategies for Merchants
Friendly fraud is when a cardholder disputes a legitimate purchase with their issuer to get free goods.
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